Press release – Lisbon Congress

FEST reports very successful Congress

FEST’s 57th Congress was held in Lisbon, Portugal from Thursday 22nd to Saturday 24thSeptember and was hailed as a great success by all attendees. Over 150 delegates, representing 14 countries, included business leaders from European manufacturers, distributors, and wholesalers in Heating, Ventilation, Air-conditioning (HVAC) and Sanitary industries. The FEST Conference theme: “Transformation of the customer experience”, included expert speakers Nancy Rademaker, Pascal Coppens, and industry expert David Moody assessing the business trends of the digital customer journey, AI, Big Data and the power of China.

Retiring President, Johan Stevens (Sanitop Portugal) commented, “FEST and Portugal were delighted to welcome industry leaders from across Europe to share knowledge and ideas to strengthen our industry”.

The Congress closed with the installation of the new President Edgar Aker (Solar Netherlands) and Vice President Dobrochna Kasperek (Sanpol Poland).

Edgar closed the Congress thanking Johan for his stewardship over the past difficult four years due to the impact of the pandemic and outlined his plans for FEST as President for the coming two years.